House of Mercy

His Eminence Cardinal Giorgio Marengo I.M.C., Apostolic Prefect of Ulaanbaatar, created the House of Mercy to be a grounding place for people who are struggling in life. The social centre seeks to reach out to the margins of our community, creating shelter for vulnerable people, especially women and children, to gather in care and love, feeling safe, at peace and valued.

Project Context

Income inequality is a significant issue in Mongolia. This is reflected in a range of socioeconomic indicators, including access to education and healthcare, and the prevalence of homelessness in urban areas.

Bayangol District is one of the nine in Ulaanbaatar. It is a popular destination for immigrants from rural areas who are drawn to the opportunities and amenities of the city.
Within the district, there are significant disparities in wealth which is particularly evident in housing.

About the Project

The House of Mercy also functions as a first aid centre for people who are homeless. It provides access to a range of services including retaining a National Identification Card for healthcare services, and reconnecting people with their families during hard times. All people in need are provided with free laundry and bathing services, basic food supplies and clothing if needed.

The current facilities spread across three wings and are composed of two private homes that were joined together as one block. It has a basement, three floors, and a small parking lot which can hold three cars.

This House of Mercy is a tangible expression of the Church’s care for others.

On the final day of his Apostolic Journey in Mongolia in 2023, Pope Francis visited and blessed the House of Mercy, acknowledging the missionary effort on the ground as being more than evangelical, but people orientated for the greater good:

"This House of Mercy is meant to be the point of reference for a variety of charitable works, hands outstretched towards our brothers and sisters struggling to navigate life’s problems. A safe haven, in other words, where people can find a listening ear and an understanding heart.”

Pope Francis

Project activities:

This project focuses on renovating the current facilities of the House of Mercy. The renovations will allow the following services to take place:

  • A food kitchen which will provide nutritious meals for all people who come to the House.
  • Private showers and laundry facilities.
  • A first-aid centre which will provide basic first aid for those who need it. The House will refer the people with more serious health concerns to a hospital.
  • The top floors of the House will be available for people fleeing domestic violence. There will be multiple rooms to stay in, as well as counselling facilities to provide adequate support.

Once renovations are complete, Cardinal Marengo hopes to establish an interfaith volunteering program, welcoming people of all faiths to help provide people in need who access the House of Mercy with adequate


"[the House is] a kind of sea port, in which those who are really struggling with life know they will find someone who will listen to them and try to give answers to their difficulties"

Cardinal Giorgio Marengo I.M.C.

Sustainable Development Goals

The United Nations Sustainable Development Goals (SDGs), are a shared blueprint for peace and prosperity for people and the planet, now and into the future. Our foundational values of communication, trust, faith, context, future, and capacity inform the way we interact with project partners and develop new relationships.

Goal number 1: No Poverty

Access to warm, safe, and reliable shelter is a basic human right which this project aims to ensure for people in need of it in Mongolia. The average income of homeless individuals surveyed by the Asian Development Bank (ADB) is 418.9 thousand MNT (AUD $167.20) which is three to five times lower than the national average. Your generous support will help people regain a sense of dignity and have the opportunity to shift their circumstances.

Goal number 3: Good Health and Wellbeing

According to a survey run by the ADB, over 45 percent of homeless people living on the street in Ulaanbaatar do not have an ID card which means they cannot access public healthcare services. This project will help support people without ID cards to recieve one and be able to access the services they need. The House of Mercy also provides basic first aid and supports people in accessing further medical care if they need it.